Last Updated: January 1, 2026

1. Introduction

At amdbet, we recognize that your privacy is critically important. This Privacy Policy describes how amdbet ("we", "us", "our") collects, uses, shares, and protects personal information obtained from users ("you", "your") of our online gaming platform at https://amdbet.cam and associated mobile applications.

By creating an account and using amdbet services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this Privacy Policy, you must not use our services.

This Privacy Policy applies to all users of amdbet services, including players from Jakarta, Surabaya, Medan, Bandung, Bali, and all regions of Indonesia. We are committed to complying with applicable data protection laws and regulations, including Indonesian privacy legislation and international standards such as the General Data Protection Regulation (GDPR) principles where applicable.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account with amdbet, we collect the following personal information that you voluntarily provide:

  • Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification number (KTP or passport number)
  • Contact Information: Email address, mobile phone number, and residential address in Indonesia
  • Financial Information: Bank account details (account number, bank name such as BCA, BRI, BNI, Mandiri), e-wallet information (OVO, DANA, GoPay account details), transaction history, deposit and withdrawal records
  • Verification Documents: Photographs or scans of your KTP or passport, proof of address documents (utility bills, bank statements), selfie photographs for identity verification
  • Account Credentials: Username, password (stored in encrypted form), and security questions/answers

2.2 Information Automatically Collected

When you access and use amdbet services, we automatically collect certain technical and usage information:

  • Device Information: IP address, device type and model, operating system and version, browser type and version, mobile carrier, unique device identifiers
  • Usage Data: Pages visited, features accessed, time and date of visits, time spent on pages, clickstream data, games played, bets placed, deposit and withdrawal activities
  • Location Information: General geographic location based on your IP address to verify that you are accessing our services from Indonesia
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to recognize you, remember your preferences, analyze website traffic, and improve user experience

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Payment Processors: Transaction details from banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) to verify deposits and process withdrawals
  • Identity Verification Services: Verification results from third-party KYC (Know Your Customer) providers used to confirm your identity and age
  • Game Providers: Gameplay data, win/loss records, and RTP (Return to Player) statistics from third-party game studios whose content we host

3. How We Use Your Information

amdbet uses your personal information for the following purposes:

3.1 Account Management and Service Provision

  • Create and maintain your player account
  • Verify your identity, age (21+ requirement), and eligibility to use our services
  • Process deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other supported payment methods
  • Enable you to place bets on sports (BRI Liga 1, EPL, La Liga, Champions League), play casino games, slots, and togel (Indonesia's traditional numbers lottery)
  • Provide customer support via live chat, WhatsApp, and email in Indonesian and English

3.2 Security and Fraud Prevention

  • Detect and prevent fraudulent activity, money laundering, underage gambling, and other illegal activities
  • Monitor for unusual betting patterns, bonus abuse, and account irregularities
  • Conduct source-of-funds checks on large deposits or withdrawals
  • Enforce our Terms & Conditions and protect the integrity of our platform

3.3 Compliance and Legal Obligations

  • Comply with Indonesian anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
  • Fulfill KYC (Know Your Customer) verification requirements
  • Respond to lawful requests from Indonesian government authorities, law enforcement, or regulatory bodies
  • Maintain records required by applicable gaming and financial regulations

3.4 Marketing and Communications

  • Send you promotional offers, bonus notifications, and updates about new games or features (with your consent)
  • Tailor promotions based on your gaming preferences (e.g., sportsbook vs. slots vs. togel)
  • Inform you about important account changes, security updates, or policy modifications
  • Send transactional messages such as deposit confirmations, withdrawal notifications, and bet settlement alerts

3.5 Platform Improvement and Analytics

  • Analyze usage patterns to improve website and mobile app performance
  • Conduct A/B testing to optimize user experience
  • Identify and fix technical issues, bugs, and service disruptions
  • Develop new features and services based on player feedback and behavior

4. How We Share Your Information

amdbet does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following categories of recipients:

4.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, including:

  • Payment Processors: Banks (BCA, BRI, BNI, Mandiri), e-wallet providers (OVO, DANA, GoPay), and payment gateways that facilitate deposits and withdrawals
  • Identity Verification Providers: Third-party KYC services that verify your identity documents and age
  • Cloud Hosting Providers: Companies that host our servers and store our data securely
  • Customer Support Tools: Live chat platforms and ticketing systems used by our Indonesian-speaking support team
  • Game Providers: Third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, etc.) whose games you play on our platform

All service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal and Regulatory Authorities

We may disclose your information to Indonesian government agencies, law enforcement, or regulatory bodies when:

  • Required by Indonesian law or legal process (subpoena, court order, etc.)
  • Necessary to comply with AML, CTF, or other financial regulations
  • Requested by licensing authorities or gaming regulators
  • Needed to investigate suspected illegal activity, fraud, or threats to public safety

4.3 Business Transfers

If amdbet is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

5. Data Security

amdbet employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

  • Encryption: All sensitive data (passwords, financial information, KTP details) is encrypted using SSL/TLS protocols during transmission and AES-256 encryption at rest
  • Secure Payment Processing: We partner with PCI-DSS compliant payment processors to handle financial transactions securely
  • Access Controls: Employee access to personal information is restricted based on job function and need-to-know basis
  • Regular Audits: Our systems undergo regular security audits and penetration testing by independent third-party firms
  • Firewalls and Intrusion Detection: Multi-layer firewalls and real-time monitoring systems protect against cyber attacks
  • Data Backups: Regular encrypted backups ensure data can be recovered in case of system failure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you suspect unauthorized access to your account.

6. Data Retention

amdbet retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Active Accounts: Information is retained for the duration of your account's active status
  • Closed Accounts: After account closure, we retain records for 5 years to comply with Indonesian financial regulations, AML requirements, and to resolve disputes
  • Transaction Records: Deposit, withdrawal, and betting history is retained for 7 years as required by gaming and financial regulations
  • Marketing Data: If you opt out of marketing communications, we retain your email address on a suppression list to honor your preference

After the retention period expires, personal information is securely deleted or anonymized so that it can no longer identify you.

7. Your Privacy Rights

Indonesian data protection laws and international standards grant you certain rights regarding your personal information. amdbet respects these rights and provides the following options:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. Contact our support team at [email protected] to submit a data access request.

7.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you can update it directly in your account settings or contact our support team for assistance.

7.3 Right to Erasure

You may request deletion of your personal information, subject to legal and regulatory retention requirements. Note that we may be required to retain certain data for compliance purposes even after account closure.

7.4 Right to Restrict Processing

You can request that we limit how we use your information, for example, if you contest the accuracy of your data or object to processing for marketing purposes.

7.5 Right to Object

You have the right to object to the processing of your personal information for marketing purposes. You can opt out of promotional emails by clicking the unsubscribe link in any marketing message or by adjusting your account communication preferences.

7.6 Right to Data Portability

You may request a machine-readable copy of your personal information to transfer to another service provider, where technically feasible.

To exercise any of these rights, contact our Indonesian-speaking support team at [email protected] or via live chat. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

amdbet uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file stored on your device that helps us recognize you, remember your preferences, and improve website functionality.

8.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality, such as logging in, maintaining your session, and processing transactions
  • Performance Cookies: Collect anonymous data about how you use our site (pages visited, time spent, errors encountered) to help us improve performance
  • Functionality Cookies: Remember your preferences (language, currency, game favorites) to personalize your experience
  • Marketing Cookies: Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness (used only with your consent)

8.2 Managing Cookies

Most web browsers allow you to control cookies through settings. You can choose to block or delete cookies, but this may affect website functionality (e.g., you may need to log in repeatedly or lose saved preferences). Note that essential cookies cannot be disabled as they are necessary for the platform to function.

9. Third-Party Links

amdbet may contain links to third-party websites, such as game provider sites or payment processor portals. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

amdbet services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from minors. If we discover that a user is under 21, we will immediately suspend the account, void all transactions, and delete all associated personal information. If you believe a minor has registered an account, please contact us immediately at [email protected].

11. International Data Transfers

Your personal information may be transferred to and stored on servers located outside Indonesia, including in jurisdictions with different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

amdbet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by:

  • Posting the updated Privacy Policy on our website with a new "Last Updated" date
  • Sending an email notification to your registered email address
  • Displaying a prominent notice on the website or mobile app

Your continued use of amdbet services after such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how amdbet handles your personal information, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 on our website
  • WhatsApp: Contact via live chat for WhatsApp support details

Our Indonesian-speaking support team is available around the clock to assist you with privacy-related inquiries.

Your Trust is Our Priority: At amdbet, we understand that trust is earned through action, not words. We are committed to protecting your personal information with the highest standards of security and transparency. If you ever have concerns about your privacy, we want to hear from you.

SSL Encryption

All data transmitted between your device and our servers is protected by industry-standard SSL/TLS encryption protocols.

KYC Verification

Secure identity verification using KTP or passport to prevent fraud, money laundering, and underage gambling.

Secure Data Storage

Your personal and financial information is encrypted at rest using AES-256 encryption and stored on secure servers.

No Data Selling

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours.

Access Controls

Employee access to personal information is strictly limited based on job function and need-to-know requirements.

Regular Audits

Our security systems undergo regular third-party audits and penetration testing to identify and fix vulnerabilities.

Have Questions About Your Privacy?

Explore our other policies and resources or contact our Indonesian-speaking support team 24/7.

Terms & Conditions Responsible Gaming FAQ